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Hands comparing detached lock cylinders beside loose keys on a workbench. — Broken Key Extraction, Toronto

Emergency Lockouts · Toronto

Broken Key Extraction

The padlock on the shed has been stiff all summer. Today the key twisted, cracked at the tip, and left the end buried deep in the keyway.

Call now · open 24/7(289) 805-5275

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In plain words

If a key has just snapped in your lock, the most helpful thing you can do is nothing further to the lock. Keep the half in your hand, note whether the door is locked, and resist the tweezers and the glue, both of which push the piece deeper and add material the locksmith must clear first. On the phone, describe the lock, whether any of the blade shows, and whether the key turned when it broke. Have photo identification to hand, or the ownership papers if it is a vehicle. That short conversation means the locksmith arrives with the right extractors and a plan.

Sound familiar?

The padlock on the shed has been stiff all summer. Today the key twisted, cracked at the tip, and left the end buried deep in the keyway. The rest came out in your hand, and the padlock is still closed.

How the visit goes

Broken Key Extraction · Toronto

How the visit goes

Metal key-cutting machine with a key clamped in its vise, a clear guard over the cutter and a black handle.
  1. 1

    The half in your hand

    The bow and stub you are holding are worth a look before anything else. The cuts on it identify the key blank and give most of the bitting, so a replacement can be read straight from it and the fragment once they are side by side. Its condition tells a story too: thinning at the cuts, a slight bend, a crack line or a shiny worn tip all say the key was near the end of its life. The locksmith also asks about spares. A crisp spare, or the key code tag that came with the lock, is a better pattern for the new key than any worn copy.

  2. 2

    Bringing the plug back to rest

    Nothing slides out of a rotated plug, because the pins that the key lifted are still sitting at the shear line and holding the blade. So when the key snapped mid-turn, the first job is to return the plug to its resting position. The locksmith applies gentle rotational pressure with a tension tool, feeling for the point where the pins drop back into the plug and the keyway lines up with the cylinder body. Sometimes a light tap on the face helps the pins settle. Only once the plug is at rest is the fragment free to move, and only then do the extractors go in.

  3. 3

    Habits for the freezing months

    A winter break leaves you with a dried, lubricated cylinder and one rule: when the key stops partway, you stop too. Carry a small lock de-icer in a coat pocket or the glovebox; a few seconds of it, or the warmth of a cupped hand on the cylinder, frees a frozen plug without asking anything of the blade. Shut the storm door before freezing rain, and fit a keyhole cover on a side door that catches meltwater during a thaw. Ice is one of the winter causes the locksmith sees often, alongside worn keys, misalignment and dirty or worn cylinders, and it is one of the easiest to prevent.

In the van

  • Spiral key extractors
  • Tension tool for resetting the plug
  • Compressed air for the keyway
  • Fine-jawed extractor pliers
  • Lock de-icer

What affects the quote

  1. 1

    Vehicle key electronics

    Fitting a new blade to a chip head, or moving the chip and remote into a new shell, is separate from the extraction and quoted as such, as is any ignition check.

  2. 2

    Where the key broke

    A house deadbolt, a knob, an older mortise case, a padlock, a car door and a vehicle ignition each call for different access and different care, and the quote follows the hardware.

  3. 3

    Removing the cylinder to free it

    A deep or bound fragment may need the cylinder taken off the door and the plug pushed out from behind on the bench. That disassembly and reassembly is quoted on its own.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(289) 805-5275

Broken Key Extraction: questions

Advice · (289) 805-5275

Can you extract a key from a padlock, mailbox or filing cabinet?

Yes. Small cylinders in padlocks, mailboxes, desk drawers, filing cabinets and cam locks on lockers hold a fragment the same way a door does, and the same slim hooks and spirals fit them. Their keyways are narrower, so it is finer work. Where a padlock is not worth saving, the locksmith will say so and offer a cut-off and a new padlock keyed to your preference instead.

Should I rekey or replace the lock afterwards?

Only if the inspection finds a reason. A clean cylinder with sound pins goes straight back to work with a new key. Rekeying makes sense when the pins are worn and sticking, or when a lost or unaccounted key shares the same cut. Replacement is for a cylinder that is corroded, cracked or of a grade that will keep eating keys. Each is offered as its own decision, not bundled in.

What proof do I need to show?

Photo identification and something that connects you to the lock. For a house or apartment that is a lease, a bill, addressed post, or confirmation from the property manager; for a business, your role there; for a vehicle, the registration or ownership papers with matching identification. If the documents are inside, say so on the phone and the check is completed once the door is open.

Toronto, Ontario

Toronto information

Town
Toronto, Ontario
In business
20 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

58%

Older homes. About 58% of homes in Toronto were built in 1980 or earlier, according to the 2021 Census.

In neighbourhoods of established homes, keys have often been copied many times over many owners. Rekeying every exterior door to one fresh key is the common first job, and it works on old cylinders just as well as on new ones.

23%

Single-detached houses make up about 23% of homes in Toronto (2021 Census).

Where most homes are apartments or condos, storage lockers, bike rooms and parking gates carry their own locks. A locksmith can supply and key padlocks and cam locks for those spaces so one household ring covers everything it uses.

Source: Statistics Canada, 2021 Census of Population

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The padlock on the shed has been stiff all summer.

Call now · open 24/7(289) 805-5275
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 20 years in business